Herbalism is in our roots!

The consultation part of your appointment takes up to an hour and a half, and you will be asked to return to the clinic session again – approximately 90 minutes after the end of your appointment – for the clinical student and the supervising herbalist to explain your treatment plan, and to organise how you will receive your herbal medicines.

Initial Consultation: In the initial consultation we are trying to build up a picture of your health, looking at all aspects that contributes towards maintaining good health, a detailed case history will be taken to get a picture of any present health issues.  Herbalists treat the whole person and will also look at lifestyle, diet, emotional health and exercise.

Follow up consultations: After the initial consultation, three or four shorter consultation are helpful to assess your progress, this might be followed by three to six monthly check ups if needed. Herbal medicines work in a gentle and subtle way, and may take longer to take effect than orthodox drugs. herbal treatment is aimed at restoring health rather than symptom management. While herbal medicine can treat a wide range of conditions, we also refer patients to other practitioners if necessary.

Consultations take place via a secure video call (rather like Zoom or Skype), and access to the consultation is restricted to Heartwood students, Heartwood team and you. You will only see the supervising herbalist and the student practitioner involved in taking your case, and it is very helpful if you also use your webcam so that they can see you too. 

Consent/GDPR

On booking you will be asked to consent to the following:
– that you understand Heartwood is a training clinic, and that students may observe and take part in some or all of your consultation under the supervision of a qualified practitioner
– to the use of your information to contact you about your booking(s).

As laid down by our insurers, all documents are stored for 7 years following your last appointment. Documents are stored anonymously on a secure storage site to which your main herbalist and assistant, our Clinical Director and General Manager only have access.

There may be other herbal students watching. All students on our course have agreed to abide by our confidentiality agreement.